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Routine Maintenance and upgrades may performed made to platforms may be performed outside of the defined Operational hours above.
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Marketnode provides an online support portal (http://support.marketnode.com) to to raise issues, where the severity can be set together with details of the incident, including screenshots, and attachments can be uploaded. Marketnode customers should select the appropriate request type to ensure the ticket is routed to the correct team for prompt resolution.
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